Calling for Help

Aside from this troubleshooting guide, there are a number of other sources of documentation and troubleshooting information you can check before submitting an issue, as they might already offer an answer, or at least help you better understand the problem. Even if we aren’t able to help you, these places might.

Spyder-related platforms

Spyder’s FAQ section

Spyder’s documentation has a FAQ section, where you might find the answers that you are looking for.

Spyder’s YouTube channel

Our YouTube channel contains helpful videos that will guide you through many of Spyder’s features, and provide a starting point for newer users.

Spyder Gitter

We have a public Gitter room where you can chat directly with the Spyder developers. If you’ve got a quick question to ask the team and are looking for a quick answer, this is a great place to go.

Spyder Google Group

Our Google Group is great for help-related questions, particularly those you aren’t sure are a full-on Spyder issue.

Spyder website

The Spyder site contains basic information about the IDE and links to many other helpful resources.

Stack Overflow tag

Stack Overflow is a great place to start searching and posting, particularly if your question is more programming-related, or has to do with something specific to your own code. It has an vibrant Spyder community as well, with new questions posted every day, and the developers (especially Carlos Cordoba, the lead maintainer) are active in answering them.

OpenTeams support

On OpenTeams, you can get help from expert Spyder consultants. OpenTeams offers services from Spyder experts ranging from a brief consultation to an experienced team to help you with a large scale implementation project.

Python resources

Official Python help page

The Python help page is a great resource that lists a number of places you can get assistance, support and learning resources for the language and its packages.

Python documentation

The Python docs can help you understand a number of issues that can be caused by quirks in the language itself, or misunderstandings as to how it behaves.

Python subreddits

r/python and r/learnpython are resources you can use to ask about and discuss issues with Python and its packages. The former is aimed more at general Python usage, and the latter more specifically at beginners.

Data science/SciPy resources:

Anaconda help

The Anaconda docs site offers free community help and documentation for the Anaconda applications, installing the Anaconda distribution, and using the Conda package and environment manager; along with paid support options.

SciPy.org website

The Scipy website is the the central home of the SciPy stack, with information, documentation, help, and bug tracking for many of the core packages used with Spyder, including NumPy, SciPy, Matplotlib, Pandas, Sympy and IPython.

Project Jupyter

Jupyter is the development hub for IPython, Spyder’s QtConsole, Jupyter notebooks used with the Spyder-Notebook plugin, and more.

Data Science Stack Exchange

The Data Science site in Stack Exchange can be very useful for questions that relate more to data science than programming specifically.