If Spyder crashes or you receive an error message, please read the following troubleshooting steps before opening a new issue. There’s a good chance that someone else has already experienced the same problem, so checking for an existing solution will likely get Spyder working again for you as quickly as possible.
Important
To make sure you’re getting the most relevant help for your problem, please make sure the issue is actually related to Spyder:
If the problem appears to be a result of your own code, Stack Overflow is a better place to start.
If the bug also occurs in the standard Python, IPython, or QtConsole environments, or only with a specific package, it is unlikely to be something in Spyder, and you should report it to those sources instead.
If the problem lies with your specific install, uninstalling and clean-reinstalling the Anaconda distribution is strongly recommended. As the other methods of installing Spyder can result in tricky user-specific problems, we generally aren’t able to give individual support for install issues.
Just like the programs you code in it, Spyder is written in Python, so you can often figure out many problems just by reading the last line of the traceback or error message. To view it, simply click Show details in the Spyder error dialog.
Often, that alone will tell you how to fix the problem on your own, but if not, we’re here to help.
If you check out our list of issue categories and problem descriptions and see a question, error message or traceback that looks familiar, the relevant sub-section will likely be of the most specific help solving your issue as quickly as possible.
As a first step to solving your issue, you can try some Basic First Aid.
If Spyder won’t launch, check the Emergency CPR section and see if that clears it up.
If your problem is related to the kernel not starting, autocompletion or a plugin go to Common Illnesses section.
If you still can’t get it to work, and the problem is indeed Spyder-related, you should consult the the Calling for Help section for other resources to explore.
Finally, if you couldn’t solve your problem and want to submit an issue to our Github issue tracker, so the bug can hopefully be fixed for everyone, Submit a Report.
